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Electronic queue for a foreign passport and ID card at the address

Online registration is allocated its own number of coupons according to the center’s capacity. New coupons appear on this page at any time. To confirm the registration, a code from an SMS or a message in Viber or Telegram is used (in the future, you only need to use one messenger for authorization), please make sure that your mobile phone is close to you.
  • Як працює електронна черга

    Pay attention!

    If you came to the paperwork with a pre-registration coupon (registration to the electronic queue on the website) and the time you chose coincided with a power outage or an air alarm, the coupon will be valid only during the current working day of the center.

    Despite the absence or availability of free places for registering in the electronic queue through the website, every citizen can contact the nearest «Passport Service» center and register in the electronic queue to receive the necessary service directly on the day of the application.

    Importantly! Registration at the Citizen Service Center «Passport Service» in Warsaw, Krakow and Gdańsk is carried out exclusively through Viber or Telegram (in the future, you only need to use one messenger for authorization)

  • Правила

    Before registering in the electronic queue through the website, please read the list of documents for registration:

    • To issue a foreign passport for an adult Services — Foreign passport
    • To issue a foreign passport for a child (for persons under 16 years old) Services — Foreign passport under 16
    • To issue a passport in the form of an ID card Services — ID card

    We remind you that 1 registration is enough for one of the parents and their minor children — there is no need to register a separate number for the child.

    We draw your attention to the fact that you need to arrive 10 minutes before the specified time, so that the inspector at the reception can check the compliance of your documents and print a coupon for you.

    In order to avoid speculation and fraud with places in the queue, you must show the SMS at the reception from the phone specified during registration. Unfortunately, cases have become more frequent when speculators register their phone numbers in the online queue, and then sell them — as a result, there are not enough free places in the electronic queue for citizens who really need to issue a foreign passport.

    If the phone used for registration is not available, you will be denied registration at the specified time. SMS forwarding from another number is not allowed — the original SMS from Passport Service is required. Please understand these restrictions and don’t forget your phone.

    Pre-registration in the electronic queue is not mandatory, and it is possible to submit documents for a foreign passport or a passport of a citizen of Ukraine in the form of an ID card at the «Passport Service» center without it!